Your guide to improved KPI performance starts here
Many business leaders know their processes are letting them down, but figuring out where to start isn’t always straightforward. Let the Process Performance Scorecard show the way.
Using our tailored assessment, we’ll analyse your key drivers. You’ll receive a personalised report, which is 100% free and confidential, to help you drive lasting improvements and create a more sustainable competitive advantage.
We'll look at 3 key areas of your KPI performance

Metrics and Visibility
The right data to drive decisions, priorities and behaviours

Ownership and Involvement
Effective collaboration and support, between people who care

Standards and Continuous Improvement
Firm foundations, and a creative curiosity for driving innovation and delivering breakthrough results
We've almost 30 years of experience of supporting breakthrough performance improvements in a wide range of organisations and sectors








Performance through People
Your people are amazing – one of your biggest business assets. Some of the time….
Because no matter how talented, dedicated or experienced they are, every one of your people deals with stress and uncertainty every day: Competing priorities, difficult customers, tight deadlines…
They’ll take most of those challenges in their stride. But the more they build up, the more they impact performance. Which can easily snowball…

Performance through Process
Process isn’t usually a word to quicken the pulse with excitement. Yet there’s a process for everything your business does, from welcoming new customers to creating your annual reports.
When they’re working they get little attention, but when processes aren’t at their best, the mistakes and work-arounds become a silent thief of your people’s capacity – leaving less time for what they’re really meant to be doing. And your KPIs get harder to maintain, let alone improve.
You deserve better. Let’s start unlocking how.
We're experts at optimising the way companies like yours run their business. We get operational teams delivering straightforward process changes, to improve productivity, capacity and on-time delivery, reduce quality issues and complaints, or improve customer experience - leading to less stress, and a healthier bottom line.
Some of our Key Numbers

People we've trained
More than 1,000

Processes they've improved
More than 5,000

Resulting annual value
£75 million
and counting....
Release your people's full potential
If it feels like there aren’t enough hours in the day, or longer term improvements are taking a back seat, start here.
It’s time to stop the fire-fighting and remove the blocks, to unleash your teams’ full potential.
Let the process performance scorecard provide new insights into how to deliver exceptional performance, when everyone’s busy.
- It takes around 5 minutes
- It’s completely free
- You'll receive your results and personalised recommendations instantly
Release your people's full potential
If it feels like there aren’t enough hours in the day, or longer term improvements are taking a back seat, start here.
It’s time to stop the fire-fighting and remove the blocks, to unleash your teams’ full potential.
Let the process performance scorecard provide new insights into how to deliver exceptional performance, when everyone’s busy.
- It takes around 5 minutes
- It’s completely free
- You'll receive your results and personalised recommendations instantly

Sue is a very special mix of inspirational, with an understanding of real life issues. She's very down to earth, has empathy and great clarity.
Jo Garner, Head of HR
SWNS Media Group

Sue is a rare individual... an engineer with superb people skills. I’ve seen multiple examples of where Sue's interventions either completely prevented a problem, or stopped it spiralling out of control.
Steven Houghton-Burnett. IT Director, Freeman Clarke

An exceptionally professional and knowledgeable lady who made learning fun and memorable. I’ve already found something in my work to change
Deborah Puxty, Operations Manager, Candlelight Care
Meet Sue Evans
Director of the 3P Academy
Getting busy people fixing tough problems

